Any event professional who wants to be at the top of their game has to consistently find ways to revolutionize their attendee’s experience.
Any event professional who wants to be at the top of their game has to consistently find ways to revolutionize their attendee’s experience. Artificial Intelligence is transforming the events industry as a whole, yet a key part of the attendee experience is still the most ‘human’ one -- networking. Up to this point, event networking has been a slightly overlooked area. While the days are over when event-goers were thrown together with a generous bar tab and expected to ‘mingle’, notions of ‘exposure to prospects’ and ‘creating the right atmosphere’ for meaningful connections are still fuzzy.Consistently getting the human-to-human connection right - appropriately and meaningfully - is what turns a ‘regular’ attendee event experience into something revolutionary. Here at Grip we focus on getting that connection right. Through personalizing the networking experience with Artificial Intelligence, we’ve facilitated about a million connections so far (and counting). Here’s an insight into some of the key networking personality traits we’ve encountered, and how you can use an understanding of them to revolutionize your own attendees’ experiences.
Time savers have signed up to the event because they want a tangible ROI on the cost of attending the event. With them, the saying ‘time is money’ is not a cliche. They could be start-ups looking for a partnership, sales looking to capture a business lead, exhibitors looking for a customer -- but they’re looking to make the most of their time. Help them schedule meetings before the event even begins, to boost networking productivity.
“The meetings would have taken at least the first day of the conference to arrange - but (with Grip) I’ve been able to arrange them a week in advance.” -- Max Davies-Gilbert, Director, Enemigo
Closely related to Time-savers are the Curators. These are the folk who believe in scheduling good quality meetings, not lots of them. It’s easy to collect or ‘swipe’ as many business cards as possible, but Curators know that a staggering 87% of leads at tradeshows are not followed up on, and they want to use their time and resources better.
“The app helps you clarify which potential meetings you want to have... 5 out of 6 meetings I’ve had are quality meetings; I’ve had 8 yesterday and 8 today, so it’s been pretty good.” -- Matthew Servini, CEO, The Craft Distilling business
With a completely different work set-up - open offices and mobile workstations - and a job that entails being constantly on-the-go, the Restless would prefer not to be tied down to lots of paperwork, or logging in to an app multiple times and updating it on - heaven forbid - a desktop. They live on their smartphones and tablets, so nimble, easily-managed mobile technology is the way to go.
“Grip was the ideal solution to introduce both an app and a matchmaking solution to the young and mobile Imbibe Live audience. We needed a solution which would work easily through their phones, especially as due to the nature of their jobs they are not at their desks very often.” -- Sonja Van Praag, Publishing & Events Director, Imbibe
Most of the hard work in networking involves that element of uncertainty - trying to get the right connection in the right place and time. With the right app, attendees won’t have to leave their networking to random chance. Grip, in fact, uses Artificial Intelligence to make a science of serendipity, ensuring that attendees not only meet the most relevant people to their business, but also - potentially - unexpected connections that are useful.
“Usually I’m struggling to find the right person at the right time… Now, with the app, I’m not only setting up meetings with people who wanted to meet, but also meeting new people whom you might not have otherwise bumped into, which is revolutionary.” -- Philip Harding, Founder, Dingle
As an events professional, you’re likely to be more of an extrovert -- you like to get out there, meet people and get things done. But not all attendees are the same. For some, ‘networking opportunities’ at an event can sound more like a threat than a promise -- even if networking is part of their job. And who doesn’t have days when they aren’t up to the demanding task of meeting and mingling? Cover all the bases with a networking app that ensures parties mutually interested in each other can connect without an awkward handshake or spammy meeting request in sight. A ‘Handshake’ in the Grip app signals to both parties that there’s interest to meet on both sides.Tip - This works really well with VIP attendees too - they get to define how much networking they want to do, and with whom.
“It’s quite easy to meet up, because they have an interest in you, and you have an interest in them. You have the Handshake, so you assume you both have an interest.” -- Caitlin Frost, Sales Manager, GlassCo
Of the million and one things to do for an event, the ‘UX’ - User Experience - of an event app is rarely on organizers’ priority lists. But attendees now expect more, and appreciate a well-designed app. Good UX makes the difference between an app that attendees download - and then promptly ignore - versus one whose interface is easy to understand and fun to use.
“Grip is very easy to navigate, and connecting with people is quite a low barrier process; very few obstacles… This is one of the best experiences digitally, both in terms of correspondence but also in terms of UX.” -- James Sandrini, Director, Eight Point One
Grip empowers attendees, exhibitors and hosted buyers to make meaningful connections at events. Contact us to see if we can provide an event app and professional matchmaking solution that suits your event.
All the latest product updates on the Grip dashboard and app as from 13th September 2021